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Frequently Asked Questions
Got questions? We’ve covered the essentials to help guide your journey
Don't let menopause symptoms hold you back. If you have any questions about your health, menopause, or skin concerns, we're here to provide expert guidance and support.
No referral is needed. You can book directly for a consultation to discuss your concerns, explore care options, and receive tailored support based on your individual needs.
We provide support for symptoms such as hot flushes, sleep disturbances, mood changes, low libido, brain fog, weight changes, and vaginal dryness.
Empower Menopause & Aesthetics does not directly prescribe or dispense HRT. We provide clinical assessments and collaborate with your GP to recommend suitable options based on your individual needs.
All menopause consultations are provided via telehealth or Zoom video calls for your convenience and privacy.
Following your initial consultation, you will receive a personalised treatment plan. Any follow-up care is provided according to our follow-up fee schedule.
We provide personalised consultations and a selection of aesthetic services tailored to individual needs, delivered by qualified professionals.
All aesthetic services include a consultation and a personalised treatment plan. Where clinically appropriate, a prescription may be issued by a qualified practitioner. A $25 fee applies for prescription processing.
Most treatments have minimal downtime. Aftercare instructions will be provided during your consultation.
During your consultation, our Aesthetic Nurse will assess your medical history, concerns, and skin condition to determine the suitability of any recommended treatments
A $50 deposit is required for online bookings. Costs are best discussed during consultation. Due to TGA and AHPRA regulations, prices for Schedule 4 medications cannot be advertised.
If you decide to discontinue facial volume treatments, the volume will slowly disappear, and the treated area will return to its original state.
As with any medical procedure, side effects may occur. These can include headache, bruising, swelling, redness, or flu-like symptoms. Rare effects such as muscle weakness or drooping may also occur. Full details and risks will be discussed during your consultation with a qualified health professional.
Treatments may be offered that temporarily relax targeted facial muscles, helping soften the appearance of lines. Sessions usually take 15-45 minutes, depending on the treatment plan.
Treatments are designed to relax targeted facial muscles, helping soften the appearance of fine lines. Outcomes vary depending on individual factors and will be discussed during your consultation.
Most people notice initial results within 1–2 days, with full effects by around 14 days. Results are temporary, and muscle activity gradually returns if treatments stop. Dosage adjustments can be made during consultations.
Treatment effects usually last about 4 months but vary individually. The treated area appears smoother while untreated areas move naturally. Regular treatments may prolong effects.
To help ensure the best possible outcome, we recommend you:
Avoid restrictive headgear (e.g., tight hats or headbands)
Refrain from exercise before your treatment
Avoid alcohol prior to your appointment
If you have any questions, please feel free to contact us anytime.
To support the effectiveness of your treatment, please follow these post-injection guidelines:
Avoid lying down for at least one hour
Do not wear restrictive headgear (e.g., hats, headbands, helmets)
Refrain from alcohol consumption for 24 hours
Avoid rubbing or massaging the treated area for at least four hours
This session is for partners, husbands, sons, and carers who want to better understand menopause and support the women in their lives with greater empathy and awareness.
Menopause affects more than just women, it impacts relationships, family dynamics, and daily life. Understanding it helps men offer more meaningful, confident support.
You’ll explore the physical and emotional aspects of menopause, available care options, and effective ways to support communication and well-being. Information is tailored to your needs.
The session is personally led by Empower Menopause & Aesthetics Founder and Registered Nurse Melissa Howcroft, in a safe, respectful space focused on education and open discussion.
Not at all. The session is designed to be approachable, informative, and easy to understand - no prior knowledge is needed.
Our clinic location is provided upon booking your aesthetic appointment to ensure privacy and
personalised service. All menopause consultations are conducted via telehealth or Zoom call.
Appointments can be made online via the Booking Page on our website or through our social media channels.
Your first consultation includes a detailed discussion about your health concerns, goals, and treatment options. Whether you're seeking menopause support or aesthetic enhancements, we tailor each plan to your unique needs.
Yes! Our Empower Menopause Membership options, available in 6- and 12-month tiers, provide ongoing access to expert care, education, treatment reviews, and priority support.
Absolutely. We take a holistic approach to your care, blending medical and aesthetic services to support your confidence and well-being.
We accept EFTPOS and credit cards for eligible services.
Yes. A $50.00 non-refundable deposit is required to secure all appointments (excluding memberships). This amount will be deducted from the total cost of your treatment or consultation.
We request at least 24 hours’ notice for cancellations or rescheduling. Insufficient notice may result in forfeiture of your deposit.
Ready To Embrace This New Chapter with Confidence?
Menopause can be a time of personal growth and new possibilities. While every woman’s experience is unique, many find that with appropriate support and guidance, they can better manage the changes that come with this phase of life. At Empower Menopause & Aesthetics, we offer personalised care designed to support your well-being and help you feel confident in your journey.
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