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Diverse group of smiling women representing menopause support and community at Empower Menopause & Aesthetics

Frequently Asked Questions

Got questions? We’ve covered the essentials to help guide your journey

Don't let menopause symptoms hold you back. If you have any questions about your health, menopause, or skin concerns, we're here to provide expert guidance and support.

  • Do I need a referral to access menopause services?
    No referral is needed. You can book directly for a consultation to discuss your concerns, explore care options, and receive tailored support based on your individual needs.
  • What menopause symptoms can EMA support?
    We provide support for symptoms such as hot flushes, sleep disturbances, mood changes, low libido, brain fog, weight changes, and vaginal dryness.
  • Do you provide hormone replacement therapy (HRT)?
    Empower Menopause & Aesthetics does not directly prescribe or dispense HRT. We provide clinical assessments and collaborate with your GP to recommend suitable options based on your individual needs.
  • Are menopause consultations in person or online?
    All menopause consultations are provided via telehealth or Zoom video calls for your convenience and privacy.
  • What’s included in the menopause treatment plan?
    Following your initial consultation, you will receive a personalised treatment plan. Any follow-up care is provided according to our follow-up fee schedule.
  • What aesthetic treatments do you offer?
    We provide personalised consultations and a selection of aesthetic services tailored to individual needs, delivered by qualified professionals.
  • Are consultations included in the price?
    All aesthetic services include a consultation and a personalised treatment plan. Where clinically appropriate, a prescription may be issued by a qualified practitioner. A $25 fee applies for prescription processing.
  • Is there downtime after treatments?
    Most treatments have minimal downtime. Aftercare instructions will be provided during your consultation.
  • Are all treatments suitable for everyone?
    During your consultation, our Aesthetic Nurse will assess your medical history, concerns, and skin condition to determine the suitability of any recommended treatments
  • How much do the consultations and treatments cost?
    A $50 deposit is required for online bookings. Costs are best discussed during consultation. Due to TGA and AHPRA regulations, prices for Schedule 4 medications cannot be advertised.
  • What happens if I stop?
    If you decide to discontinue facial volume treatments, the volume will slowly disappear, and the treated area will return to its original state.
  • Are there any side effects?
    As with any medical procedure, side effects may occur. These can include headache, bruising, swelling, redness, or flu-like symptoms. Rare effects such as muscle weakness or drooping may also occur. Full details and risks will be discussed during your consultation with a qualified health professional.
  • How can you address the appearance of fine lines or expression lines?
    Treatments may be offered that temporarily relax targeted facial muscles, helping soften the appearance of lines. Sessions usually take 15-45 minutes, depending on the treatment plan.
  • What can I expect from these appearance-focused treatments?
    Treatments are designed to relax targeted facial muscles, helping soften the appearance of fine lines. Outcomes vary depending on individual factors and will be discussed during your consultation.
  • When will I see results?
    Most people notice initial results within 1–2 days, with full effects by around 14 days. Results are temporary, and muscle activity gradually returns if treatments stop. Dosage adjustments can be made during consultations.
  • How long do treatment effects last?
    Treatment effects usually last about 4 months but vary individually. The treated area appears smoother while untreated areas move naturally. Regular treatments may prolong effects.
  • How should I prepare for my aesthetics appointment?
    To help ensure the best possible outcome, we recommend you: Avoid restrictive headgear (e.g., tight hats or headbands) Refrain from exercise before your treatment Avoid alcohol prior to your appointment If you have any questions, please feel free to contact us anytime.
  • What should I avoid after my aesthetics appointment?
    To support the effectiveness of your treatment, please follow these post-injection guidelines: Avoid lying down for at least one hour Do not wear restrictive headgear (e.g., hats, headbands, helmets) Refrain from alcohol consumption for 24 hours Avoid rubbing or massaging the treated area for at least four hours
  • Who is this men's consultation for?
    This session is for partners, husbands, sons, and carers who want to better understand menopause and support the women in their lives with greater empathy and awareness.
  • Why should men learn about menopause?
    Menopause affects more than just women, it impacts relationships, family dynamics, and daily life. Understanding it helps men offer more meaningful, confident support.
  • What will I learn during a consultation session?
    You’ll explore the physical and emotional aspects of menopause, available care options, and effective ways to support communication and well-being. Information is tailored to your needs.
  • Who leads the consultation?
    The session is personally led by Empower Menopause & Aesthetics Founder and Registered Nurse Melissa Howcroft, in a safe, respectful space focused on education and open discussion.
  • Do I need any medical background?
    Not at all. The session is designed to be approachable, informative, and easy to understand - no prior knowledge is needed.
  • Where is Empower Menopause & Aesthetics located?
    Our clinic location is provided upon booking your aesthetic appointment to ensure privacy and personalised service. All menopause consultations are conducted via telehealth or Zoom call.
  • How do I book an appointment?
    Appointments can be made online via the Booking Page on our website or through our social media channels.
  • What should I expect at my first appointment?
    Your first consultation includes a detailed discussion about your health concerns, goals, and treatment options. Whether you're seeking menopause support or aesthetic enhancements, we tailor each plan to your unique needs.
  • Do you offer ongoing support?
    Yes! Our Empower Menopause Membership options, available in 6- and 12-month tiers, provide ongoing access to expert care, education, treatment reviews, and priority support.
  • Can I combine aesthetic and menopause services?
    Absolutely. We take a holistic approach to your care, blending medical and aesthetic services to support your confidence and well-being.
  • What payment methods do you accept?
    We accept EFTPOS and credit cards for eligible services.
  • Is a deposit required for bookings?
    Yes. A $50.00 non-refundable deposit is required to secure all appointments (excluding memberships). This amount will be deducted from the total cost of your treatment or consultation.
  • What is your cancellation policy?
    We request at least 24 hours’ notice for cancellations or rescheduling. Insufficient notice may result in forfeiture of your deposit.

Ready To Embrace This New Chapter with Confidence?

Menopause can be a time of personal growth and new possibilities. While every woman’s experience is unique, many find that with appropriate support and guidance, they can better manage the changes that come with this phase of life. At Empower Menopause & Aesthetics, we offer personalised care designed to support your well-being and help you feel confident in your journey.

Remil John

"Before finding this service, I was facing challenges related to menopause. The personalised counselling offered me valuable support, and the aesthetic treatments helped me feel more comfortable and confident in my own skin. I would recommend their services."

Marian Robin

"Going through menopause, I found valuable support at Empower Menopause & Aesthetics. Their counselling and aesthetic treatments have helped me feel more confident and supported during this phase. I recommend this service to anyone seeking support through menopause."

Rachel Daniel

"The counseling sessions provided understanding and support during a challenging time. Along with the aesthetic treatments, I feel more confident and refreshed. I highly recommend their team."

Jacinta Moore

“Empower Menopause & Aesthetics offered compassionate, personalised care that helped me understand and manage my menopause symptoms with confidence.”

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